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shipping and returns


Shipping Within the U.S.

For NiniB Loyalty Account Members placing orders directly from our website, we offer free ground shipping on all domestic orders. Once orders are received in our system, our team will pack and speedily ship out your order. Please note that orders are shipped during business days only, which are Monday – Friday, excluding holidays. We offer expedited services for additional costs if you require your order sooner. If you would like expedited service, those costs are calculated at the time of checkout based on your priority needs. Please note postal mailing addresses are only accepted at this time; unfortunately, we cannot ship to P.O. Boxes at this time. Once your order is placed, we are unable to make mailing changes, so we ask that you please reconfirm your mailing address before payment.

Once your order ships, you will receive an email with your order invoice and tracking information. Please use the carrier’s tracking number to receive updates on your order. If you have registered to be a NiniB BaeB loyalty member, you will be able to log into your account, enter your order number and review updates. If you have any questions or don’t receive your tracking information, don’t hesitate to contact us at Please include your name and order number so we can help track your order.

Secret compartment snake handbag
Black handbag with secret compartment

Return Policy

Domestic Returns Only

We are sorry that your order wasn’t to your satisfaction and ask that you please email us at to let us know why.  This will help us in our efforts to better serve you and other customers in the future. All full-priced, unused bags, may be returned within 30 days from the date of purchase.  A refund for your purchased order amount, less the return shipping cost, will be refunded back to you once we receive and inspect your return.  Your partial refund, (purchase price less return shipping cost), will be refunded to the original form of payment. NiniB will absorb the shipping cost to you.   Returned items must be in the exact same condition as they were received. Please note that a refund is not guaranteed if the merchandise is found to be damaged, shows signs of wear, or is without original tags and packaging. Upon receipt, returns are processed, and either exchanges or refunds will be made. Please note that final sales items are not eligible for return. Please follow the return section to start your return process. 

Damaged items

We are sorry that you received your item damaged. Our staff inspects every item before it leaves for shipping. In the unlikely event that you have received an item that is damaged or incorrect, please notify us immediately so we can offer a return, replacement, refund, or credit. We ask that damaged items be reported within five (5) days of receipt to investigate with our shipping carrier. Please report damages via email to and include your name and order number so we can contact you speedily.

Need an Item Returned?

frequently asked questions

Discounts, discounts, discounts… and a sneak peek at our upcoming items. Be the first to know. Sign up on our website and become a member. During the course of the year, you will get exclusive discounts and sneak peeks of what’s coming. You can also send us a photo of your unique styles with a chance to be featured on our social media site.

We offer a 30 day return policy for unused merchandise. Please review our shipping and returns page for more information about returns. If all requirements are met, please visit our Start a Return tab at the bottom of our Home page to start your return process.

Your only charge will be for shipping the item back to us. NiniB absorbs the cost of shipping the item to you.

We strive to ship your order within 2 to 5 business days (excluding holidays). Once you place your order, you will receive an email with your order number. If you are a NiniB member, you can simply sign into your account on our member log in page and track your order. If you are not a member, once your order ships, you will receive an email with your tracking number. You can visit the carrier’s website to track your order.

Please notify us and your carrier as soon as possible. Our NiniB bags are shipped secured, but sometimes damages do happen. We will return or exchange your bag should it arrive damaged.

Please visit our Carry NiniB page and fill out the form based on whether you are a retailer, sales rep, college rep, or distributor. Once you fully complete your form, we will be notified and review your interest. If you are approved, someone from our office will contact you.
Welcome to Privacy! Each NiniB handbag comes with our patented secret compartment bottom design. This feature allows you the flexibility to store your essential items separately from the clutter inside your main compartment. Our bottom design includes a space that provides both bottom and top depths to accommodate taller items. Visit our Secret Compartment Bottom page for more information.

No.  the patent design is exclusively for the NiniB brand.

Each NiniB bag comes with our patented secret compartment bottom and dust bag. Each bag includes a removable wristlet and keyring, an adjustable and removable body strap, an outside flip-over cell phone holder with an open sleeve, an integrated inside wallet area that holds 6 credit cards, a zippered coin area, and an open slot for paper money. Additionally, we’ve included an inside magnetic clip pocket for quick grab essentials.
Each NiniB bag comes with a dust bag. Depending on your bag material, we have included a bag care section to help you care for your bag.
Every month, NiniB Fashion Accessories will contribute 5% of each month’s online sales to one of the five highly ranked and reviewed 501-3C nonprofit organizations listed on our Charity Choice page. And we want you, our valued customers, to help us Spread the Love. For more information, please visit our Charity Choice page.
We will be adding new shapes, materials, and sizes throughout the year. If you are one of our loyal members, you will receive sneak peeks of these coming items!